COVID19 UPDATE: At Elite, we will have some strict guidelines in place for the foreseeable future. Safety is the most important aspect during the reopening so it is important that everyone will be on board. Read Our Guidelines Here.

Tap into the Convenience and Power of the Elite Mobile App

With the Elite mobile app on your phone, you can easily access club information sources like the Live Group Fitness Class Schedule, the Elite FPT Website, and the Schedule of Activities. In addition, the app provides new ways to communicate with groups and friends, as well as powerful new tools to support and improve your membership.

Getting Started with the Elite Mobile App

Within a couple days of joining, new members will receive an email which invites them to set up their Elite FPT mobile app account. To automatically be invited, you must be over 13 and you must have had a unique email address set up on your member account.

If you are an existing member and you would like to receive the invitation to get started, please email membership@elitefpt.com. Provide first name, last name, and a unique email address for each person on your membership account for which you would like us to create a Elite FPT  app account. The email address is used to sign in and will also be set up as the individual’s member email address.

There is a lot of function which comes with the app. Even more power becomes available when you set up some additional free apps and accounts. See the directions under the individual screen tiles below to guide you through the set up. Also, check out our FAQ section near the bottom of the page if you have other questions. If you find that you need additional assistance, please email the Elite FPT App Administrator.

Your Personal Dashboard

The bottom tray of icons on your Elite mobile app home screen allow you to communicate with club groups and friends and also provide a quick place to keep tabs on your plan and current status:

  • The Plan and Performance icons provide easy ways to view your information if you are taking part in tracking your nutrition, workouts, activities or other factors within the app.
  • The Community icon allows you to communicate with groups and other members. Learn more under the Community FAQ below.
  • The Account icon allows you to see some basic information about your profile and also shows club hours. You can adjust your settings by selecting the settings icon at the top of the screen. Learn more under the Settings FAQ below.

Elite FPT APP FAQ

Community - How do I see what groups are available, join groups, post to groups, send messages to friends or see my stream?

When you select the “Community” icon in the bottom dashboard tray of icons you will see the Community screen. It has three main sections. The top section is Groups, the middle section is “Write a post”, and the bottom section is your Stream.

GROUPS:

At the top of the Community screen you will see the groups that you are currently in. The Elite Notifications group is a special group that every member is initially in. It is used to communicate important information about the club (for example a weather closing or late start).

To join a group:

  1. Select “Explore Groups”.
  2. Select a new group from the list. You will then see a description telling you the purpose of the group and you may see group postings as well.
  3. Some groups may allow you to select to Join Group and you are automatically added.
  4. Other groups may ask that you select to Ask Permission to Join. In this case a group leader must still see and accept your request before you are added to the group.
  5. Once you have joined a group you may be able to post, comment on a post, or not post at all depending on how the group is set up to work.

To post to a group:

For iPhone and iPad:

  1. Select a group you are in from the list.
  2. If postings to the group are allowed you will see a “pencil” icon you can select.
  3. You can then type your post and even attach a photo.
  4. To send the post select the “check mark” icon.

For Android devices:

  1. Select a group you are in from the list.
  2. If postings to the group are allowed you will see a “message balloon” icon that you can select.
  3. You can then type your post and even attach a photo.
  4. To send the select the “arrowhead” icon.

To leave a group (completely quit a group you are in):

  1. Select the group.
  2. Select the “three dots” icon at the top right of the screen.
  3. Select the option to “Leave group”.

 

FRIENDS & FOLLOWING:

To find your friends:

  1. On the Community screen select the search “magnifying glass” icon in the upper right corner of your screen.
  2. You are now on the member Search screen. For Android devices you will need to select the search “magnifying glass” icon in the bottom right corner of your screen.
  3. Type in the display name of the friend you want to find in the box that appears at the top of your screen. You may need to ask your friend what their display name is (as it may not be their first or last name) in order to find them. Learn where a person can see or change their own display name in the Settings FAQ.
  4. As you type it will search automatically (it may take a few seconds) and if a match comes up you can select the person to see what is on their Fit Profile page. This page shows the information which they want to share about themselves. It may include their stream and their accomplishments.
  5. If their Fit Profile is set to private  you will see very little information. 
  6. If their Fit Profile is set to be public you can see the information about them that is allowed by their Privacy settings. You also may be allowed to follow or message them depending on their settings. Learn more about Privacy settings in the Settings FAQ.

To follow a friend:

Connecting and sharing information with your friends within the app becomes easy when you select to follow them.

  1. On the Community screen select the search “magnifying glass” icon in the upper right corner of your screen.
  2. Search to find your friend and then select them to go to their Fit Profile page. If they allow followers you will see a “+ FOLLOW” option right below their name.
  3. Once you have selected to follow them, depending on their Privacy settings, you may be able to communicate and share more with them within the app.

To message someone from their Fit Profile:  

  1. Depending on the person’s Privacy settings, you may be able to message others with the Elite app by searching to find them and going to their Fit Profile page (see “To find your friends” section above).
  2. If it is offered, on iPhone or iPad select the “pencil” icon, on Android devices select the “message balloon” icon.

To message a friend you are following (a short cut):

For iPhone and iPad:

  1. On the Community screen, select “Write a post”.
  2. Select the drop down indicator near the top of the screen and select to “Post to a friend”.
  3. Your friend will be in the list shown if they allow messages.
  4. Select their display name and then write your note.
  5. To send your message select the “check mark” icon in the upper right of the screen.

 For Android devices:

  1. On the Community screen, select “Write a post”.
  2. Select the drop down indicator near the top of the screen and select to “Motivate a friend” .
  3. Your friend will be in the list shown if they allow messages.
  4. Select their display name and then write your note.
  5. To send your message select the “arrowhead” icon at the top of the screen.

 

YOUR STREAM:

Your stream shows what you have been doing within the Elite app. The more you use the app the more you will see information in your stream about your activities including accomplishments, messages, and group postings. You can even use your stream as a way to blog about your experiences by posting messages and pictures to your stream.

To post to your stream:

For iPhone and iPad:

  1. On the Community screen, select “Write a post”.
  2. At the top of the screen select “Post on my Timeline“. You can type in your post and even add a picture.
  3. Select the “check mark” icon to make the post to your stream.

For Android devices:

  1. On the Community screen, select “Write a post”.
  2. At the top of the screen select “My stream“. You can type in your post and even add a picture.
  3. Select the “arrowhead” icon to make the post to your stream.

 

Settings - How can I change the settings in my Elite mobile app?

Settings are found under “Account” icon in the bottom dashboard tray of icons. Select this icon and then the “gear” icon at the top right of the screen to see the Settings screen.

SETTINGS SCREEN

The goal here is to highlight some settings. Both types of devices offer mainly the same settings. On an Android Device select “Profile” to see the Personal Information & Privacy section, and select “Notifications” to see the the Notifications & Reminders section.

Personal Information & Privacy section –  Lets you adjust the following:

  • Username – This is your Display Name.
  • Email – This is your contact email if you are receiving emails from the app. Changing it does not change your sign in email.
  • Basic personal information.
  • Units of measure.
  • Privacy Settings: Go to the Privacy Settings heading below for help in setting these.

Notifications & RemindersLets you select if you will get push notifications from the Elite app.

  • Enable Notifications (iPhone or iPad) or Notifications (Android devices) – This allows you to turn all push notifications off at once. If left on, you can then choose when you want to receive push notifications for specific occurrences.
  • Vibrate (Android devices)– This will allow you to select whether you want your device to vibrate with a new push notification.
  • Note: The “Event booking or cancellation” option is not tied into our club computer sign up software so it will not notify you if you are signed up for a club event.
  • Reminders – This will allow you to select if you want a push notification reminder about your next workout (all devices) or  a break reminder (iPhone and iPad). You can select when you will receive the notification.

Rest Periods – Allows you to set the rest periods between sets and exercises.

Tooltips – Allows you to turn off the tips which appear within the main Elite app.

Audio – Allows you to turn off or on sounds heard when playing a workout.

Sync – Syncs your Elite app with the Elite app website.

Log out – Logs you out of the Elite app.

 

PRIVACY SETTINGS:

To find the Privacy settings, on the Settings Screen:

  • (iPhone and iPad) Select “Manage Privacy Settings”.
  • (Android devices) Select “Profile” and then “Manage Privacy Settings”at the bottom of your screen.

You will now see the Privacy settings. These settings mostly define with whom you will share your app information. A few important notes:

  • These can be very confusing, so we have provided a clear question for each setting that describes what you are setting.
  • The Elite app website has different names for several of the settings. These names are in parenthesis. They adjust the same things.
  • Select on the name of the setting to see the options.
  • “Followers of followers” would be the followers of people who follow you, so kind of friends of friends.
  • “Anyone in my community” means anyone in our club.

Visible Name

What is used for your visible name that shows for others on your Fit Profile, posts and stream?

Fit Profile

Who can see your Fit Profile which shows your progress, activities, challenges, awards and posts?

Can post on my Fit Profile and follow me (Can send you messages and buddy invites)

Who can follow you and post messages on your Fit Profile?

Progress Pictures

Who can see your progress pictures? Progress pictures can be uploaded to and viewed on your Fit Profile on the Elite app website only.

Nutrition updates and awards (Nutrition)

Who can see updates on your stream about the Nutrition plan you set and the Nutrition awards that you got rewarded?

Progress achievements and challenges (Progress graphs and challenges)

Who can see updates on your stream about the progress you made, challenges you participate in and awards you received with those challenges?

Followers (Buddies)

Who can follow you?

Activities (Exercises)

Who can see updates on your stream about the activities that you logged in your activity calendar?

Leaderboard

Do you want your entry to be shown on the Club Leaderboard? The Club Leaderboard is only seen through the Elite app website. It shows how you’re doing compared to others with regards to Fitness Points, kcal burned and minutes spent working out. The “Visible for everyone” option allows people at clubs other than ours to see your leaderboard entry.

How can I set my profile picture?

You can set your profile picture by selecting the “Account” icon in the dashboard tray and then selecting the circle picture by your name at the top of the screen. You can then select to Take picture or Pick from a gallery (or library) on your device.

How can I, or someone else on my membership, be invited to use the Elite app?

AS WE REOPEN DURING THE COVID-19 PANDEMIC, PLEASE FOLLOW THE DIRECTIONS GIVEN IN THE “Getting Started with the Elite App” SECTION NEAR THE TOP OF THIS PAGE.

How to be invited:

  • Have a main member on your account contact the Business Office at (475) 399-1218.
  • For each person to be invited you will need to provide an email address. This address will also be entered on their club account.
  • The email invitation(s) will then be sent. An invitation includes a link to create a Elite app account and download the app.

Note: It is possible to share a single Elite app account with multiple members on your membership. You would still be able to access basic club information like the Live Class Schedule, Schedule of Activities and the Elite website, but you could only use the app to plan, track, and communicate for one person on your membership.

Who has received an invitation for the Elite app:

  • When we first introduced the app, an email invitation was sent to all active club members 13 and older that had a unique email address set up on their Elite club account.
  • As new members join the club they are sent an email invitation for each individual 13 and older with a unique email address set up on their club account.

How can I download the Elite app on a new device?

When you were first invited to the Elite app with an email, you were provided a link to set up your account and then download the app. If you have your account set up, you can download the app on another device and sign in.

IPHONE AND IPAD DOWNLOAD DIRECTIONS:

  1. Find the Elite mobile app in the App Store. Search for Elite FPT or Click Here.
  2. Select the “cloud” icon to download. Once it has installed, you will see an option to “OPEN”.
  3. Select “OPEN”.
  4. Select to “Allow” notifications.
  5. Enter your Elite app login that you set up when you created your Elite app account. Select “Log in”.
  6. Select “Continue”.
  7. Enter your birth date, height and weight. Select “Done”.
  8. You are now on the Elite app home screen.

ANDROID PHONE AND TABLET DOWNLOAD DIRECTIONS:

  1. Find the Elite app in the Google Play Store. Search for Elite Fitness & Performance. Click here for a direct link.
  2. You will see several similar options to download. Select the one that ends in “(MN)”.
  3. Select to “INSTALL”. Once it has installed, you will see an option to “OPEN”.
  4. Select to “OPEN”.
  5. Enter your Elite app login that you set up when you created your Elite app account. Select “Log in”.
  6. Select the right arrow button to continue.
  7. Select individual lines to enter your birth date, height and weight. You can select “Next” in the keypad to move from entry to entry. When you have entered all, select “Done” in the keypad. Select the “check mark” icon to go to the next screen.
  8. You are now on the Elite mobile app home screen.

How do I reset my password?

On the Elite mobile app sign on screen there is a “Forgot your password” option that will allow you to reset your password. You must know which email address you used when you set up your Elite app account. If you do not know the email you used, please contact us for assistance.

Can guests access the Elite mobil app?

Guests are not able to access the Elite mobile app. Guests are encouraged to use the EliteFPT.com website if they wish to access any information about our services.

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